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  4. VertiGIS Support Center

VertiGIS Support Center

Questions and answers concerning the VertiGIS Support Center

  • Welcome to VertiGIS Support Center
  • Login screen for the Support Center is not displayed or http error 403
  • Provide console log file from the Internet browser (development tools)
  • Our Process: How VertiGIS Tracks Software Bugs Reported to Support
  • FAQ on our Process of Tracking Software Bugs
  • How do I create an effective support ticket?
  • How to generate a HAR file in Firefox, Chrome, Edge, and Safari
  • Narrowing Search Results on the VertiGIS Support Center
  • How do I create an account in the VertiGIS Support Center?
  • Advantages of submitting tickets directly to our Support Center
  • Notification for new articles
  • Show additional fields in the list of requests
  • Language for automatically generated notifications
  • Activate/deactivate e-mail notification for support rating
  • How do I clear my browser cache?
  • What do I need for remote maintenance?
  • How can I close a request myself that has been resolved?
  • How can I view my requests?
  • How can I get directly to my requests/activities?
  • How do I reset my password?
  • How do I get my first password?
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