How can I close a request myself that has been resolved?

If a request has been resolved or you want to thank support for their assistance, you can mark the ticket as "solved" yourself.

There are two possibilities:

Mark as solved without comment

1. Navigate to the request.
2. Click on "Mark as solved".
   

Mark as solved with comment

1. Navigate to the request.
2. Click on "Add to conversation".
3. Enter your message.
4. Click on "Mark as solved & Submit".