Advantages of submitting tickets directly to our Support Center

Have you checked out our new VertiGIS Support Center?

At our help center, https://support.vertigis.com, you can easily submit requests, offering advantages over traditional email or phone submissions.

• Our request form uses input validation to allow you to select options from a dropdown where possible.
• While writing your inquiry, you will be offered suggested articles from our knowledge base. A solution may already be documented!
• By informing us of the your business impact, your request is assigned a priority, which allows us to prioritize your request quickly and efficiently and to expedite your solution.
• This may result in a faster turnaround because tickets can be routed directly to an expert.
• You have the option to select an organization if you are a member of multiple organizations.
• There are product-specific pages for news, FAQ's and quick guides. Access a wide range of articles for this purpose.
• Our help center can be accessed worldwide and around the clock via the Internet, so that you can submit an issue at any time.

Try it out! We think you will be enthusiastic about the advantages of the Support Center.