Performance troubles

In case of performance problems in WebOffice projects, fundamental points on the system should always be checked first:

• Are the minimum system requirements met?
  • Processor, hard disk, RAM, graphics card
  • This link can be used to check whether the machine can run ArcGIS.
• Does the problem occur with all data sources?
• Does the problem occur on other machines as well?
• What happens if another user logs on to the same machine?
  • The Windows-/Esri user profile could be corrupted.
• Can the same problem be detected with a local file geodatabase?
• Is a virus scanner always active?
  • The virus scanner should not constantly check every file access.
  • In case of performance issues of the WebOffice author standalone the directory %APPDATA%\VertiGIS\WebOfficeAuthorStandalone should be excluded from the virus scan.
• Are old device drivers used?
• Are old software versions (ArcGIS, WebOffice + components) used?

Note: More information and suggestions for improvement on this subject can be found in the chapter performance and its subchapters.