Overview:
A deprecation schedule has been established for Cyclomedia's Street Smart API.
Customers who use a retired version of StreetSmart in the integration module will see the 3rd Party Maps pane hang without loading. They may also see errors in the browser console:
Solution:
The solution for this issue is to update the version of the API used in the StreetSmart.html file.
- Locate
StreetSmart.html
where it is deployed in IIS. In the default deployment, the location is:
C:\inetpub\wwwroot\Html5Viewer\Resources\3rdPartyMaps\StreetSmart.html
- The API version should be updated from the current version (in this example, it was v21.12):
<script type="text/javascript" src="https://streetsmart.cyclomedia.com/api/v21.12/StreetSmartApi.js></script>
- to v23.5 in the URL:
<script type="text/javascript" src=https://streetsmart.cyclomedia.com/api/v23.5/StreetSmartApi.js></script>
If the above workaround doesn't resolve the issue, please follow up with VertiGIS Studio Support by submitting a ticket.
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