StreetSmart API deprecated versions

Overview:
A deprecation schedule has been established for Cyclomedia's Street Smart API.

Customers who use a retired version of StreetSmart in the integration module will see the 3rd Party Maps pane hang without loading. They may also see errors in the browser console:

Solution:
The solution for this issue is to update the version of the API used in the StreetSmart.html file.

1. Locate StreetSmart.html where it is deployed in IIS. In the default deployment, the location is: 

C:\inetpub\wwwroot\Html5Viewer\Resources\3rdPartyMaps\StreetSmart.html

2. The API version should be updated from the current version (in this example, it was v21.12):

<script type="text/javascript" src="https://streetsmart.cyclomedia.com/api/v21.12/StreetSmartApi.js></script>

3.  to v23.9 in the URL:

<script type="text/javascript" src=https://streetsmart.cyclomedia.com/api/v23.9/StreetSmartApi.js></script>

Note: The fix described here won't work after August 1, 2026 because 23.9 will be deprecated from this date.

If the above workaround doesn't resolve the issue, please follow up with VertiGIS Studio Support by submitting a ticket.