Overview:
This Knowledge base article shows you how to increase the idle timeout of the Geocortex Essentials REST manager.
Solution:
This Knowledge base article shows you how to increase the idle timeout of the Geocortex Essentials REST manager.
Solution:
- On your Essentials server edit C:\Program Files (x86)\Latitude Geographics\Geocortex Essentials\Default\REST Elements\Manager\Web.config
Note: Replace Default with the name of your Essentials Instance.
- Search for the phrase "sessionState timeout=".
- Change the value of the timeout field from 20 to your new number. The value is in minutes.
- Save and close the file.
Note that there will be a 20 - 30 second delay before Manager is accessible again after saving the file.
- Now open IIS Manager, and go to the App Pools section.
- Right click on the Manager app pool (By default this pool is called "EssentialsAdministrationAppPool4"), and select "Advanced Settings".
- Under the Process Model section, change the Idle Time-out (Minutes) value to match the value you set in the web.config file (in step 3).
- Recycle the app pool, by right clicking it and selecting "Recycle…".
- Log out of Manager.
- Log in for your new settings to take effect.
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