Changing a forgotten password in VertiGIS Transfer Portal

For this, the username (e-mail address), the two security questions and the Authenticator app are required. Without the answers to the security questions, a new password can only be requested using the following form. The prerequisite is the login to the VertiGIS Help Center.

1. Go to https://transfer.vertigis.com in the browser
2. Mark the input field Terms of use
3. Click on "Forgot your password?"

4. In the password reset dialog enter user name (the email address), first name and last name.
   
   
   
   After submitting, you will receive an email with a link to a web page where you will be asked for a new password after entering the two security questions and the security code from the Authenticator app.

Related topics:

https://support.cerberusftp.com/hc/en-us/articles/115000830764-Setting-up-two-factor-authentication