Suspension of inactive user accounts – VertiGIS Support

Question:

I haven't used my user account for a long time. I currently want to use it again, but it no longer works. The password request does not work either.

Cause:

For security reasons, user accounts are blocked after 180 days of inactivity.

Note:

You will be notified of the planned suspension via email 14, 7, and 3 days in advance, and you can prevent this by logging in to the Transfer Portal. Once the suspension has taken effect, you will also be notified by email.

After one year, the user account will be deleted without notice, as we assume it is no longer needed.

Solution:

Please request the reactivation of the user account using the following form.

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