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Unable to Toggle ArcGIS Pro Layout Mode in Print Designer After Installing VertiGIS Studio Print Engine

Updated

Problem:

You have installed the the VertiGIS Studio Print Engine (Download, Install Documentation) and while the Post Installation failed with an error (for example: NOK :: Installation failed: 'Published Service does not return version information) the VertiGIS_Printing_Tools geoprocessing service has still been published to your Esri ArcGIS Portal as shown below:

However, you are not presented with the option to use the new Print Layouts in the on-premise VertiGIS Studio Printing Designer version 5.23 or greater that you sign into using the same Esri ArcGIS Portal:

 

Workaround:

The settings option is not present because the post installer was not able to add the necessary tag and typekeyword to the VertiGIS_Printing_Tools GP service item. You can use VertiGIS Studio Item Manager (requires a subdomain to be registered to your Esri ArcGIS Portal), or ArcGIS Online Assistant to add the required tag(s) and typekeyword(s).

  1. Log into Item Manager or AGO-Assistant
  2. Find the VertiGIS_Printing_Tools item
  3. Ensure that the "VertiGIS Printing Engine Tools" typekeyword is present in the item's JSON - if not please add it
  4. Ensure that the "Designer Pro" tag is present in the item's JSON - if not please add it
  5. The typekeywords and tags should appear as shown in the screenshot below:
  6. Save your changes to the item
  7. After refreshing your browser you should now see the Settings option in your Print Designer as shown below:
Note: Depending on the version of VertiGIS Studio Printing, only Portal administrators or the owner of the VertiGIS_Printing_Tools GP service item in ArcGIS Portal may be able to toggle the ArcGIS Pro Layout Mode.

If you experience any difficulties accessing the ArcGIS Pro Layout Mode options in Printing Designer after completing these steps, it may also be necessary to update the contents of the 'VertiGIS Printing Engine Tools Settings' Portal item using VertiGIS Studio Item Manager or ArcGIS Online Assistant (NOTE: This is different from the 'VertiGIS_Printing_Tools' item). To do this:

  1. Find the 'VertiGIS Printing Engine Tools Settings' item in Item Manager / ArcGIS Online Assistant.
  2. View the Item Content / Data.
  3. Make sure that the following properties have valid values - if a property is missing, add it:
    • urlPortalItem: the URL that points to the 'VertiGIS_Printing_Tools' item in Portal (i.e. the Printing Engine geoprocessing service, not the 'VertiGIS Printing Engine Tools Settings' item)
    • appId: the Client ID of the registered app in Portal that you used when setting up VertiGIS Studio Printing
    • urlService: the URL that points to the VertiGIS Studio Printing Engine geoprocessing service in ArcGIS Server
  4. Save any changes made to these values.

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