Unable to Toggle ArcGIS Pro Layout Mode in Print Designer After Installing VertiGIS Studio Print Engine

Problem:

You have installed the the VertiGIS Studio Print Engine (Download, Install Documentation) and while the Post Installation failed with an error (for example: NOK :: Installation failed: 'Published Service does not return version information) the VertiGIS_Printing_Tools geoprocessing service has still been published to your Esri ArcGIS Portal as shown below:

However, you are not presented with the option to use the new Print Layouts in the on-premise VertiGIS Studio Printing Designer version 5.23 or greater that you sign into using the same Esri ArcGIS Portal:

Workaround:

The settings option is not present because the post installer was not able to add the necessary tag and typekeyword to the VertiGIS_Printing_Tools GP service item. You can use VertiGIS Studio Item Manager (requires a subdomain to be registered to your Esri ArcGIS Portal), or ArcGIS Online Assistant to add the required tag(s) and typekeyword(s).

1. Log into Item Manager or AGO-Assistant
2. Find the VertiGIS_Printing_Tools item
3. Ensure that the "VertiGIS Printing Engine Tools" typekeyword is present in the item's JSON - if not please add it
4. Ensure that the "Designer Pro" tag is present in the item's JSON - if not please add it
5. The typekeywords and tags should appear as shown in the screenshot below:
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6. Save your changes to the item
7. After refreshing your browser you should now see the Settings option in your Print Designer as shown below:
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Article last updated for VertiGIS Studio Printing and Print Engine version 5.23