Report is not shown

Problem

When opening a GEONIS report, an element (e.g. webmap) is not displayed. The GEONIS WebAdaptor log contains the following error message

GEONIS.Core.ErrorHandling.GException: could not send or process request for object type [GEONIS.Core.EsriSerializationModel.EsriMapService.GMapServiceDataset] to endpoint [https://mein.server.tld:6443/arcgis/rest/services/MEIN/KARTENSERVICE/MapServer?f=pjson]. Error: [could not send or process request for object to endpoint [mein.server.tld]. Error: [The request was aborted: Could not create SSL/TLS secure channel.]. Content []]. ReturnObject [] ---> GEONIS.Core.ErrorHandling.GException: could not send or process request for object to endpoint [mein.server.tld]. Error: [The request was aborted: Could not create SSL/TLS secure channel.]. Content [] ---> System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel.

Cause

This is a bug.

Solution

Apply GEONIS Server 2017 Service Pack 1 Hotfix 393 - Profiles, Portal Authentication & Route info → https://vertigis.sharepoint.com/sites/GCCH0003/news/en/Lists/Posts/Post.aspx?ID=225