This chapter comprises a list of typical log entries for printing together with links to the chapters for solving the problem.
The list is being extended continuously.
Printing
#2014-05-16 10:01:52,918 WARN [project name] BAAD5289D191C799A0C13E6AF12F2BBC 6127153 E696485572T7312917
the field referencing an icon field (company_logo) must be available in the print template, please adapt the configuration to avoid unpredictible results
#2014-06-24 10:43:17,480 WARN [WebOffice Initializer_1_2 ] [project name] Initializer_1_2 2798981 E1314200768T5797483
INVALID_TEMPLATE_FIELD - The print template A4_portrait_LDAPv2 defines dynamic(s) field(s) without identifier. Ignore it:
- type IMAGE, default value:
- the print template (layout-file) contains an image without an element name (e.g. {company_logo})
#2014-06-24 10:44:57,899 WARN [WebOffice Subindex Manager ] [project name] Subindex Manager 2899400 E1421856854T5897894
UNKNOWN_TEMPLATE - a configured print template (A3 landscape_Petrom) is not available in the service - configuration parameter: PRINT 'A3 landscape' (RowID 1679, id 1502), project: petromed
- a print template was configured incorrectly in the project
- See chapter: Template (File Name)
#2015-01-14 16:34:12,049 ERROR [ajp-bio-8009-exec-6 ] [Projektname] 73CE46C2B5413C52CB3A10A5003ED60B 24991817 E1145060981T9652046
Request failed: <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SYN_CS session_id="98c6d520-1359-4b47-814a-db1b4a80b4a9" xmlns:ns2="http://www.mysynergis.com/schemas/wogui_5">
<REQ id_req="1421249647296" timeout="20">
<GET_PRINT printpage_id="15545f54-9b17-4cef-b597-17f27ee28b25" printoutput="PDF (web optimized)" hires_option_checked="false" plot_rotation="-0.0" subaction="get_print_user" timeout="20">
<CENTERPOINT_SCALE_MULTI x="21893.133399999708" y="359658.1763140804" scale="7328.0" rotation="0.0" overlap="0"/>
<DYNFIELDS>
<DYNFIELD dynfield_id="title_value" dynfield_value="Datenauszug"/>
<DYNFIELD dynfield_id="creator_value" dynfield_value="Gast"/>
</DYNFIELDS>
</GET_PRINT>
</REQ>
</SYN_CS>
caused by failed to process serialization
caused by failed to process SOE operation (message: failed to process SSC transaction (handlerAction: MAP_SERIALIZE), possible error codes: [UNKNOWN], details: [failed to process SSC transaction (handlerAction: MAP_SERIALIZE), com.mysynergis.util.UncheckedException: failed to handle map serialization, com.mysynergis.util.UncheckedException: failed to get a wrapper for another service's mxd, com.mysynergis.util.UncheckedException: failed to create a mapWrapper (mapName: [Mapname], msdPath: C:\arcgisserver\directories\arcgissystem\arcgisinput\OMV\austria_autgis.MapServer\extracted\v101\austria_autgis.msd), com.mysynergis.util.UncheckedException: failed to get a wrapper for a mxd (mapName: [Mapname], msdPath: C:\arcgisserver\directories\arcgissystem\arcgisinput\OMV\austria_autgis.MapServer\extracted\v101\austria_autgis.msd), AutomationException: 0x80040111 - ClassFactory cannot supply requested class])
if in the layout view of the affected MXD a layout attribute table is inserted, so the attribute table should be removed from the layout view and the MXD document must be published again
- See chapter: Problems with attribute table in MXD
Printing with Markups
#2015-01-14 08:02:19,239 ERROR [ajp-bio-8009-exec-2 ] [project name] FF956E1C497F13DD151CD839B93635E4 10803009 E1444853918T8939222
Request failed: <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SYN_CS session_id="b8db14d8-2335-4046-8a1c-e0cb13f68389" xmlns:ns2="http://www.mysynergis.com/schemas/wogui_5">
<REQ id_req="1421218933299" timeout="20">
<GET_PRINT printpage_id="1118" printoutput="PDF" hires_option_checked="true" plot_rotation="-0.0" subaction="get_print_user" timeout="20">
<MARKUP unit_length="METER" unit_area="SQUARE_METER">
<MARKUP_ELEMENT stroke_color="255,0,0" stroke_width="1.0" stroke_opacity="100" show_dimension="true" show_dimension_partial="true" text_dimension="22,89 m;22,58 m;45,47 m;" dimension_mode="segment;overall" marker_symbol="arrow" measure_bg_color="245,139,22" measure_border_color="245,139,22">
<GEOMETRY type="line" geometry="1823216.7316322822 6142470.799202212;1823230.1678286562 6142439.149495197;1823215.8358858572 6142408.3955346085;"/>
</MARKUP_ELEMENT>
<MARKUP_ELEMENT stroke_color="255,0,0" stroke_width="1.0" stroke_opacity="100" show_dimension="true" show_dimension_partial="true" text_dimension="49,46 m;21,42 m;70,88 m;" dimension_mode="segment;overall" marker_symbol="arrow" measure_bg_color="245,139,22" measure_border_color="245,139,22">
<GEOMETRY type="line" geometry="1823221.956819761 6142472.590695063;1823248.8292125093 6142403.3196382;1823216.8809233531 6142407.2012060415;"/>
</MARKUP_ELEMENT>
</MARKUP>
<CENTERPOINT_SCALE_MULTI x="1823217.3287965655" y="6142455.2729308475" scale="1128.0" rotation="0.0" overlap="0"/>
<DYNFIELDS>
<DYNFIELD dynfield_id="title_value" dynfield_value="KANIS Lageplan - Datenauszug"/>
<DYNFIELD dynfield_id="creator_value" dynfield_value="guest (guest)"/>
</DYNFIELDS>
</GET_PRINT>
</REQ>
</SYN_CS>
caused by failed to process map assembly :: maybe your template directory does not contain a corresponding MXD file (SynPlotService.mxd resp. SynePaperService.mxd) :: also see WebOffice Documentation
caused by failed to process SOE operation (message: failed to process SSC transaction (handlerAction: MAP_ASSEMBLE), possible error codes: [UNKNOWN], details: [failed to process SSC transaction (handlerAction: MAP_ASSEMBLE), failed to handle map assembly, failed to edit, AutomationException: Access denied [syn_annotation]])
- check whether the ArcGIS Server Account has full access to the syn_markup.gdbs in SynOutputService directory
Note: Use the markup feature classes in the SynOutputService directly from an eGDB (SDE) to avoid troubles with fGDB. See more details in Put Markup Feature Classes into SDE.
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