Updating VMware Tools to v12.5.0 may cause issues with SOEs in ArcGIS Server

Updating VMware Tools to version 12.5.0 may cause issues with SOEs in ArcGIS Server.
For instance, WebOffice might fail to start due to the ArcGIS Server Service "SynOutputService" being unreachable. Despite appearing to run without errors, the ArcGIS Server log shows that this service continually crashes and restarts.

Debugging the ArcGIS Server Crash Dump indicates a problem with vm3dgl64.dll.

The current solution is to downgrade to version 12.4 or restore WebOffice and the ArcGIS Server machine to a previous state.

FME software may also be affected; see this link.

Update (November 2024):

In the meantime, there is also a Knowledge Base article from Esri, which also contains a workaround:
https://support.esri.com/en-us/knowledge-base/arcgis-sever-print-service-crash-when-vmware-12-5-is-in-000034161 

We are monitoring the issue and recommend all customers to report the issue to Broadcom.

Update (April 2025):

Version 12.5.1 was released at the end of March. Broadcom has confirmed in the release notes of 12.5.1 that the underlying error has been fixed.

VMware Tools 12.5.0 might cause the ArcGIS Server to fail

In VMware Tools 12.5.0, ArcGIS Server and other OpenGL applications that load vm3dgl64.dll fail due to memory corruption issues. This issue is resolved in this release.