Updating VMWare Tools to version 12.5.0 may cause issues with SOEs in ArcGIS Server.
For instance, WebOffice might fail to start due to the ArcGIS Server Service "SynOutputService" being unreachable. Despite appearing to run without errors, the ArcGIS Server log shows that this service continually crashes and restarts.
Debugging the ArcGIS Server Crash Dump indicates a problem with vm3dgl64.dll.
The current solution is to downgrade to version 12.4 or restore WebOffice and the ArcGIS Server machine to a previous state.
FME software may also be affected; see this link.
We are monitoring the issue and recommend all customers to report the issue to VMWare.
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