VertiGIS recommends the following directory exceptions to be set in a virus scanner to avoid unexpected problematic software behaviour.
SOFTWARE/
SERVERNAME:
|
EXCEPTIONS: |
Portal Server |
Exclude directories and file name extensions from the scan- Portal for ArcGIS
- C:\arcgisportal
- C:\Program Files\ArcGIS\Portal
|
ArcGIS Data Store Server |
Exclude directories and file name extensions from the scan- ArcGIS Data Store
- C:\arcgisdatastore
- C:\Program Files\ArcGIS\Datastore
|
Web Server |
Exclude directories and file name extensions from the scan
- WebOffice Output
- C:\Tomcat\webapps\weboffice\output
- WebOffice author standalone
- C:\Program Files (x86)\VertiGIS\WebOffice author standalone\*
- %APPDATA%\Roaming\VertiGIS\WebOfficeAuthorStandalone\*
- WebOffice FTS-Index
- C:\Program Files (x86)\VertiGIS\WebOffice FTS-Index\server\solr\WebOffice\data
|
GIS Server |
Exclude directories and file name extensions from the scan
- ArcGIS Server
- C:\arcgisserver
- C:\Program Files\ArcGIS\Server
- C:\Python27
- WebOffice Extensions Service
- C:\Program Files (x86)\VertiGIS\GeoOffice
|
SQL Server |
Exclude directories and file name extensions from the scan
- SQL Server-data files - These files usually have the following file name extensions:
- SQL Server-backup-files - These files often have these file name extensions:
Exclude processes from the scan
- %ProgramFiles%\Microsoft SQL Server\< Instance_ID >.< Instance name >\MSSQL\Binn\SQLServr.exe
- %ProgramFiles%\Microsoft SQL Server\< Instance_ID >.< Instance name >\Reporting Services\ReportServer\Bin\ReportingServicesService.exe
- %ProgramFiles%\Microsoft SQL Server\< Instance_ID >.< Instance name >\OLAP\Bin\MSMDSrv
|
GEONIS Desktop |
- C:\Program Files (x86)\ArcGIS
- C:\Program Files (x86)\Geocom
- C:\Program Files (x86)\SynerGIS
- C:\Program Files (x86)\VertiGIS
- C:\Users\<USER NAME>\AppData\Roaming\ESRI
- C:\Users\<USER NAME>\AppData\Roaming\Geocom
- C:\Users\<USER NAME>\AppData\Roaming\SynerGIS
- C:\Users\<USER NAME>\AppData\Roaming\VertiGIS
|
Esri's recommendations can be found here:
https://support.esri.com/de-de/knowledge-base/troubleshooting-arcgis-desktop-performance-issues-that--000015729
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