Can't open any reports

Jie Wei

18 Augusti 2023 13:54

Since yesterday, when i try to open any report (created or new) vertigis studio printing shows this error : 

"

Unable to open report template item

Failed to retrieve connection descriptions from the IDataSourceWizardConnectionStringsProvider service.

"

 

I've tried using private mode, clearing the cache, changing browser and using a different pc.

 

The reports works fine on studio web and workflows.

My colleagues can use Reporting without problem.

 

Has anyone experienced this ?

 

Thank you for your time and help

2

• 

  Shaun Glorie

  03 Oktober 2023 05:16

  Hi Jie

  Dont know if this is still an issue for you but i came across the same issue and figured out it was an issue with a single datasource. Once i removed that datasource it worked again. 

  Thanks

  Shaun

   

  1

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