Transfer of already active licenses to new servers?
Due to AGS 10.1 requiring 64-bit servers, I'm in the process of migrating our Geocortex/ArcGIS installations to new servers. I currently have all 3 of my allowed installations active on 32-bit servers.
I understand the process of activating the license, but I don't know what will happen when I try to activate that first migration when I already have 3 activated. That is, will I receive an error message when that first replacement server requests activation? Will it "just work"? Should I contact someone at Latitude prior to even trying?
A knowledge base article covering how to handle activation when migrating to new servers would be welcome.
Thanks,
Steve
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Hi Steve,
The current key you have will not work; you'll get a prompt to contact us at Latitude Geographics. I see that you've emailed Jason, your account manager, to get a new activation key. I've created a new case in the support system so that you'll get a new key promptly.
regards,
Edmond
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