Viewer Launch URL Results in "File or directory not found" (404)
I am brand new to this and just installed the software. I have created a site with no configuration. When I launch a site, I am getting the "File or directory not found" error message. I assume that something was not configured properly in the post-installation, but I am not sure what.
Thanks!
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Sounds like you did not install any viewer template duing post-install. The post installer installs the viewer template for use in Essentials Manager and it also deploys it to IIS. 0 -
Thanks Dan. I do see the template in Manager, though. I thought I would not see it there if it had not installed during the post-install. Is that correct? _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=907600000004FtI&feoid=Body&refid=0EM600000004Y4B"_/_img_ 0 -
Deploying to Manager and deploying to IIS are two separate steps, I think.
Do you have a folder on your server in C:\inetpub\wwwroot with the name of the template you deployed?0 -
No, which I was curious about. When I run through the set-up ,though, it created a "Html5Viewer" folder in the wwroot folder. 0 -
Are you still having issues? 0 -
...sorry, upon re-reading, maybe that is what you meant. When I set-up the template in the post-installation, it created a virtual directory ("Html5Viewer" by default). When I create a viewer based on that template, there is not folder in wwroot. I just re-deployed to IIS and now getting a new error:
An error occurred.
ConfigurationDomainMismatch: Could not load viewer because the specified configuration file is not on the same domain as the viewer0 -
There won't be a folder for your sites in the wwwroot/Html5Viewer folder. The Administrator Guide will give you the default locations of everything.
Do you have your viewer installed on the same server as Essentials? What URL are you using to launch your viewer? It should be something like this, where the bold items need to be the same: http://<your domain or server name>/Html5Viewer/Index.html?configBase=<your domain or server name>/Geocortex/Essentials/REST/sites/<your site name>/viewers/<the viewer name of your site>/virtualdirectory/Resources/Config/Default0 -
It looks similar to that BUT it has httpS the first time it lists the domain but http (no S) after "configBase"
http S ://<mydomain>/Html5Viewer/Index.html?configBase= http: //<mydomain>/Geocortex/Essentials/REST/sites........0 -
Make them match and see what happens. And take a look at host configuration in the installation guide. 0 -
Dan, I had tried that yesterday but got the same results. I got help from Latitude Geo. What I had to do to fix this was go into the Manager\WebConfig and change the "EssentialsUrl" (http to https). Not sure why that is different than manually changing it, but it did the trick.
Thanks for your help!0 -
Shana - would you be able to share the exact location of the Manager\WebConfig fix?
Is it stored locally at this location:
Program Files (x86)\Latitude Geographics\Geocortex Essentials\Default\REST Elements\Manager\Web.xml
Vanessa0 -
Yes, it is stored at the location you mentioned and the file is called Web.config. When I had this issue, the Url in my web config was different from Manager. I just had to change the http to https in the config file.
<add key="EssentialsUrl" value="https://<domain>/Geocortex/Essentials/REST/sites" />0
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