GeoCortex Agent Runner not running?

Permanently deleted user

22 Mars 2016 14:42

We are running GE 4.4.2, and all seems well.  However our systems administrators have some diagnostic tools that consistently send us a critical warning the Geocortex.Agent.Runner.exe is not running.  My thinking is that this is a remnant from older versions of GE but am not sure.  

 

As I mentioned we are not noticing any problems other than the monitoring messages, so I hjust want to be sure this is not a problem.

 

Thanks -

 

Allen

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  Ryan Cooney

  22 Mars 2016 16:37

  Geocortex Agent is no longer used by Essentials as of version 4.0. You only need Agent if you are running one of the following:

  • Geocortex Essentials 3.x
  • Geocortex Optimizer 1.x
  • Geocortex Fleet Tracker 2.x

  If you arent running any of these it is safe to remove it.

   

  --Ryan

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  Permanently deleted user

  22 Mars 2016 16:40

  Thanks Ryan - that was my suspicion but glad to get confirmation.

   

  Can all GAS 2 files be removed as well since Geocortex Core came into use?  (just doing some housekeeping now)

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  Ryan Cooney

  22 Mars 2016 18:06

  Hi Allen,

   

  Just check where your Geocortex Core "Data" directory is. There are some upgrade scenarios where this directory could still be a child of the GAS 2 directory. You wouldn't want to lose that. Otherwise yes, you can remove the GAS 2 files.

   

  --Ryan

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  Permanently deleted user

  12 April 2016 15:48

  Quick follow up on this -

   

  Does the new Geocortex Insight product require Geocortex Agent?  We have Agent running on a production ArcServer machine, that appears to be totally unneccessary and using significant resources.  We do have Insight, and it is monitoring this server but does not 'live' on this server. 

   

  I would very much like to remove this but want to make sure it won't blow up Insight.

   

  Thanks

   

   

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  Ryan Cooney

  12 April 2016 17:04

  Geocortex Insight does not require Agent.

   

  --Ryan

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  Permanently deleted user

  12 April 2016 18:54

  Thanks Ryan -

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  Todd Sales

  13 April 2016 16:24

  Ryan,

   

  If we've upgraded to GE4 & Insight, is it recommended to remove Agent from all instances???

   

  Thanks,

   

  Todd S

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  Ryan Cooney

  13 April 2016 20:15

  Yes, you can/should remove Agent unless you are still running one of the following on that machine:

   

  - Geocortex Essentials 3.x

   

  - Geocortex Optimizer 1.x

   

  - Geocortex Fleet Tracker 2.x

   

  --Ryan

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  Dan Giersz

  14 April 2016 13:08

  Does this apply to Geocortex Application Services as well?

   

  It has the same install date on our server as Geocortex Agent. (Sorry if this is a dumb question, I've only been in charge of our Geocortex since around version 4.1).

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  Ryan Cooney

  14 April 2016 15:45

  Yes, the same applies to Geocortex Application Services.

   

  --Ryan

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