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Scale Bar does not scale correctly on the print map - HELP

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5 kommentarer

  • Tom Neer
    Larisa - Are you sure that your map is in UTM? You map projection is set by the lowest service. Many people use Esri basemap services which will convert it to web mercator. 

     

    Their is an example to convert web mercator in the Code Gallery. Search for "Print Template with Web Mercator distance and scale correction"
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  • Permanently deleted user
    No, we are not using any Esri base maps. We created our own basemaps. All of our data is UTMNAD83-17.

     

     
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  • Dan Giersz
    Try capturing the print call in Fiddler.  The raw call should give a json string that includes the extent as well as the WKID of the spatial reference that is being requested.
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  • Permanently deleted user
    We have the same problem.  The scale bar on the website seems working correctly but it does not working on the printed map.  The scale bar on printed map is only half of the actual distance.  We use our own map services which are stateplane.  
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  • Permanently deleted user
    As Dan has suggested, a (https://support.geocortex.com/essentialsGSCkba?sub-nav=kba&main-nav=essentials&feedtype=SINGLE_ARTICLE_DETAIL&criteria=BESTANSWERS&id=kA360000000ChxJCAS) Fiddler capture  of the print request would be helpful. If the scale bar is off by a multiple of the expected value, it may be an issue with the print job's DPI. If you print at different DPI values, does this impact the accuracy of the printed scale bar?
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