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users cannot access saved or shared project html5 2.7

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3 kommentarer

  • Permanently deleted user
    Hi Jeff,

     

    It sounds like the security settings weren't successfully migrated during the upgrade. I would recommend opening a (To: support@latitudegeo.com) Support case so we can take a look. What version of Essentials were you upgrading from? Did you install 4.6.0 prior to installing 4.6.1?
    0
  • Permanently deleted user
    we migrated from 4.5.1.  we were expecting the html5 version to work like the silverlight version. in the silverlight version a user can view and open all the saved projects that have been shared to his username, this is not the case in our set up and thats why we suspect a problem.  in our current setup users can only see shared projects that were created from the currently open project, no others.  that doesn't seem that useful. so we will be filing a ticket.

     

    J
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  • Leon Bowers
    Hi, was there a resolution to this?

     

    I've just upgraded from 4.5.1 to 4.6.3 and have the same problem with my 2.7.2 viewer.

     

    No projects are visible when trying to open. Projects are visible in the doc store.

     

    Leon.
    0

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