Cursor focus not staying in global search box

Permanently deleted user

14 December 2016 15:20

Is anyone else having this issue and anyone know how to fix it.  When user clicks inside the global search box and then moves the mouse but does not click out, the cursor is still flashing inside the global search, but the keyboard numbers are acting the way that they do when clicked outside of the global search - panning the map - instead of typing numbers.  It's drving my users crazy!  Anyone know how to keep the focus inside the global search text box until CLICKED out?  

 

Thanks!

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  Dan Giersz

  14 December 2016 15:32

  We have this issue, too.  It is intermittent for us.  Usually just clicking in the Global Search box again rectifies the issue. Only the keypad numbers with the arrows move the map, all other numbers get entered in the Global Search normally.

   

  Extremely frustrating...

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  Permanently deleted user

  15 December 2016 07:33

  Shana,

   

  I think the panning and zooming is based on the mouse pointer. Which means, whereever if the mouse pointer is over the map, the arrow keys will act as moving the map regardless of where is the keyboard cursor flashing.

   

  Regards,

   

  Mohammad Ashraf

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  Permanently deleted user

  16 December 2016 00:59

  Hi folks,

   

  This is an issue with Esri's map control. You can see it behave similarly in (https://developers.arcgis.com/javascript/3/samples/ed_attribute_inspector/) this sample . In the 2.8 viewer, we'll be adding the ability to disable in configuration as a workaround (GVH-12200).

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  Permanently deleted user

  10 Januari 2018 16:53

  Has this been made into a configuration item yet?  If so, where can I locate it?

   

  Thank you,

   

  Tony Mikelson

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  Permanently deleted user

  10 Januari 2018 20:28

  Hello Tony,

   

  Yes, this has been added!  You'll find information about the 'disableMapKeyboardNavigation' field on our documentation center, via the Map Module page:  https://docs.geocortex.com/essentials/gvh/2.10/admin-help/Default.htm#gvh/admin/modules/map-module.htm.  

   

  I hope this helps,

   

  Pandora

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