Identify Tools not 'sticking'

Permanently deleted user

16 December 2016 22:57

I have four identify tools configured in my viewer: polygon, rectangle, point, and freehand. However, no matter which tool I click to use, the last one in the list is the only one that will become selected, for example 'freehand' in the image below. If I move 'point' to the last tool, then point is the only tool that will become selected. Has anyone else experienced this?

 

_img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=90660000000CjtE&feoid=Body&refid=0EM600000001QN4"_/_img_

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  Mike Ketler

  28 December 2016 20:39

  Hi,

   

  In your viewer toolbar configuration, do you have the "IdentifyToolControlRegion" present? You can edit the default draw mode of the Identify Command but I beleive you will always need the "region" present. See my attached screenshots.

   

  _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=90760000000Cfw4&feoid=Body&refid=0EM600000001QZ5"_/_img_

   

  _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=90760000000Cfw4&feoid=Body&refid=0EM600000001QZA" _/_img_

   

  Thanks,

   

  Mike Ketler

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  Permanently deleted user

  28 December 2016 22:57

  Hi Mike, I did not have the IdentifyToolControlRegion present, however after adding it and saving the map, I am still experiencing the same issue where only the last button in the list is being used to identify...Freehand in the image below, even when I click on Polygon, Rectangle, or Point.

   

  _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=90760000000CfwT&feoid=Body&refid=0EM600000001QZF"_/_img_

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  Mike Ketler

  29 December 2016 00:00

  Hi,

   

  I reproduced this behavior. It appears you cannot seperate these tools, the command in each button is "Identify" and will only function correctly when part of the Find Data multi tool. 

   

  _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=90760000000Cfwi&feoid=Body&refid=0EM600000001QZP" _/_img_

   

  _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=90760000000Cfwi&feoid=Body&refid=0EM600000001QZU" _/_img_

   

  Thanks,

   

  Mike Ketler

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