Report Timeout

Permanently deleted user

08 Mars 2017 16:26

I have a report that creates mailing labels.  When there are many addresses, the report quits at exactly 1 minute.  How can I adjust this timeout?  It runs fine with fewer records.

 

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  Permanently deleted user

  21 Mars 2017 14:39

  Jamie,

   

  Have you been able to resolve this problem? And if so, how?

   

  Walter

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  Malcolm Walker

  • Community-Manager

  06 Maj 2017 00:08

  Hi Jamie and Walter,

   

  Requests made by the HTML5 viewer are limited to 60 seconds.  If your report is going to regularly take longer than that, we recommend enabling the Print Jobs option for your report so that it runs asynchronously.

   

  That way, the request to run the report will return very quickly.  The user can open the status page and wait for their report, or (in cases where it may take many minutes or hours) you can configure the report to email you when it's done.

   

  Regards,

   

  -Malcolm

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