Geocode_Address activity stalls in workflow

Permanently deleted user

20 April 2017 23:32

I have a workflow which does geocoding.  The workflow is run either directly from the I Want To menu (where it works fine) or as a ReferenceWorkflow, passing the parameters for street and city to the workflow.  Running the geocoding in the referenced workflow does not work.  I can verify that the correct parameters get passed, but when it gets to the Geocode activity the workflow stalls and never completes.  I don't get an error or a timeout, it just never finishes and goes on to the next part of the workflow.

 

I also notice that when I click the little refresh symbol next to the Geocode Service Url on the dialog that the parameters do NOT get refreshed.  In fact they disappear, and I can't get them back again.  Any idea why this would be happening?  The Geocode service is up and running and works fine and indeed works when the workflow is accessed directly. 

 

Any help would be greatly appreciated.

 

Tami

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  Malcolm Walker

  • Community-Manager

  30 Maj 2017 20:10

  Hi Tami,

   

  I just tested out a Reference Workflow activity using a Geocode activity and it seemed to work just fine, both when run manually and when run referenced.

   

  I suspect that whatever is causing the parameters to vanish is also interefering with running the Geocode.

   

  Essentials is going to try to make a web request from its server to the geocode service.  If there's anything in the way (e.g. a forward proxy or network device) then that request might be getting blocked.

   

  Another possibility is that the results of the Geocode are returning an empty set (zero hits) - you may want to enable verbose logging on the ArcGIS Server to see if the address search queries are making it through to the server, and if they are, the server is returning candidates.

   

  Regards,

   

  -Malcolm

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