Error when load a saved GHV project

Permanently deleted user

04 Juli 2017 00:10

Hi,

 

We're using Geocortex 4.6.3 andHTML5 2.7.2 at the moment. We have a user who saved a proejct couple of days ago and now unable to open it. He got the following error message

 

 

I try to open the content in the Data Store but only receive the following error log. Could anyone suggest what could possibly cause this? Thank you.

 

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  Permanently deleted user

  06 Juli 2017 23:32

  Just an update. I got contacted by AAM our local dealer suggested me restarting the geocortex server and the problem seems been fixed. Cheers,

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  Permanently deleted user

  13 Juli 2017 16:54

  Thanks for following up, Jack!

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