map connection to an "atypical" ArcGIS rest services

Frank Martin

01 Augusti 2017 20:18

I'm trying to connect to a (I'll call it) an atypical arcgis rest services URL, i.e. https://server.domain.gov/gis/xxxxx/rest/services.  I can't add it as a connection in the  ArcGIS REST Services Directory in GE Manager (4.7.1); however, the service directory is accessible in a browser.  

 

The same problem occurs when trying to add a single map service connection in a Site from this rest service.  Again, the map service is accessible in a browser.   I was curious if this might be caused by the fact the URL is, for me, atypical in format.  Has anyone one else had a similiar problem, or does anyone have an idea why the connection can't be made?

 

Thanks,

 

Frank

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  Mike Ketler

  02 Augusti 2017 20:44

  Hi Frank,

   

  Is the service in question using TLS 1.2? There's a known issue with Essentials and TLS 1.2. I've linked our Knowledge Base article below, follow those steps and restart your server.

   

  https://support.geocortex.com/essentialsGSCkba?id=kA360000000L14b

   

  Thanks,

   

  Mike Ketler

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  Frank Martin

  02 Augusti 2017 20:49

  Hi Mike,

   

  Yes, it is using TLS 1.2.  I'll take a look at the Knowledge Based article.  

   

  Thanks,

   

  Frank

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  Frank Martin

  03 Augusti 2017 16:10

  Hi Mike,

   

  That worked!  Thanks for the help!

   

  Regards,

   

  Frank

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