Printing Issues with with image layers

Permanently deleted user

09 November 2017 15:00

After we fixed the MS's security update issue with the printing, we added two aerial image layers. They appear fine on the map. 

 

However, when we try to print the map with newly added image layers, the pdf map doesn't print the newly added image layers only. They are 2017 aerial images in  4 & 9 inch., cached and serviced from our own rest service.  When I print the maps with existing image layers it prints fine. But it doesn't include newly added 2017 images only. I checked site.xml document to see if there is any difference in settings between 2017 & existing aerial images. But the settings were the same. 

 

Any thoughts or comments will be very helpful. We are using GE 4.5.1 and GVH 2.6.1

 

http://apps.willcogis.org/Html5Viewer/?viewer=Will_County_Base_Map

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  Permanently deleted user

  09 November 2017 19:03

  Hi Howard,

   

  If I look at the export request from the viewer I see it asking for the layer - 

   

  { "id": "70", "title": "70", "opacity": 1, "minScale": 900000, "maxScale": 500, "url": "http:\/\/apps.willcogis.org\/arcgis\/rest\/services\/OrthoImagery\/Orthos_2017_4IN_P\/MapServer", "visibility": true },

   

  so the next step would be to set up Fiddler on the server and view the request Essentials is sending to the map service and to see what is being returned.

   

  I would recommend submitting a support request for this unless you are really familiar with Fiddler.  We do have a KBA on it - 

   

  https://support.geocortex.com/essentialsGSCkba?sub-nav=kba&main-nav=essentials&#!/feedtype=SINGLE_ARTICLE_DETAIL&criteria=BESTANSWERS&id=kA360000000Cib0CAC

   

  but it's fairly advanced.

   

  Regards,

   

  Wayne Richard

   

  Latitude Geographics Group Ltd.

   

  Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

   

  Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com 

   

  Developers of Geocortex web-based mapping software | www.geocortex.com

   

  An Esri Platinum Business Partner

   

   

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  Permanently deleted user

  13 November 2017 15:24

  Hi Wayne,

   

  Thanks for your response. I'll submit support request with this.

   

  Howard

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