Pictometry 3rdPartyMap tool not exporting

Dan Giersz

14 December 2017 15:56

Can anyone get an image to export using the Pictometry 3rd party mapping tool?

 

A popup showing the image generation progress, but it never completes and I am never prompted to download anything.

 

Is this export tool not compatible with GVH implementation?

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  Dan Giersz

  14 December 2017 20:27

  Just to follow up, using the developer tools, I can see that it is working and getting the response URL with the path to the generated jpg.  I can even plug that URL in the browser and it initiates the download of the file.  It just won't do it on it's own and I am not sure why...

   

  Tried on Chrome, Firefox, and IE.

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  Cam Barnard

  14 December 2017 22:05

  Hi Dan,

   

  Just gave this a quick try in one of our demo sites and had no trouble exporting an image from Pictometry (as a PDF).

   

  

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  Permanently deleted user

  15 December 2017 00:04

  Hi Dan,

   

  This sounds like GVH-13442, please make sure you are using GVH 2.10 or GVH 2.10.1.

   

  Regards,

   

  Wayne Richard

   

  Latitude Geographics Group Ltd.

   

  Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

   

  Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com 

   

  Developers of Geocortex web-based mapping software | www.geocortex.com

   

  An Esri Platinum Business Partner

   

   

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  Dan Giersz

  15 December 2017 13:22

  @Cam, thanks for testing.  The export to PDF is working fine. It's the export image that is not working.

   

  @Wayne, thanks for the reply. We're not on GVH 2.10 yet, but should be soon.

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  Permanently deleted user

  03 Januari 2018 21:20

  Dan,

   

   - Open up Pictometry.aspx in your under Html5Viewer>Resources>3rdPartyMaps

   

   - Search for "function initializeMap()"

   

   - Look within the function to find "ipa.setPreferences"

   

   - You should see this: ipa.setPreferences({ enableSynchronization: true });

  - Add "imageDownload: true" below "enableSynchronization: true" and be sure to add a comma after the first line so it looks like this:

  ipa.setPreferences({ enableSynchronization: true, imageDownload: true });

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  Dan Giersz

  03 Januari 2018 21:27

  Thanks, Jared!

   

  This fixed the issue.

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