save project occasionally results in error

Permanently deleted user

02 Maj 2018 09:59

I am experiencing a random error when saving projects

 

Using GXE 4.71 and GVH2.82, using ADFS for authentication

 

Some users experience this message when saving a project

 

This is very intermittent, and does not appear to be related to high server activity

 

Messages are

 

Saving project

 

You do not have permission to save the project

 

The project could not be saved - refer to the log for more details

 

In the browser log is the message

 

error saving project : timout exceeded

 

any help appreciated

 

 

0

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  Bronson Jastrow

  27 Augusti 2020 15:07

  Did you ever figure out what was causing this? We're encountering what seems to be the same issue with a few users.

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