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android 9 Pie, pinch to zoom & pan not working (Chrome)

Matt Taylor
I applied an OS update on my phone to android 9 pie.  Now in Chrome (and Dolphin) i appear to have lost some "gesture" ability including the pinch to zoom and pan.  Single tap still works for map tips, as does double tap for zooming in.

 

I've tested a few other browsers (Puffin, Firefox, Edge), and pinch zoom and pan work fine.

 

My viewer is running v 2.10, but i'm seeing the same thing on the LA Sample Site (v 2.11).

 

 
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Kommentarer

13 kommentarer

Datum Röster
  • Permanently deleted user
    I am seeing same behavior.  Any resolution on this?
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  • Stefan Schweigert

    Hi Matt and Shana,

    We are currently testing Android 9 as well. Any fixes required for supporting this platform will be included in the next minor release (2.12). That the full release of Android 9 isn't planned for a few months.

     

    Thanks, Stefan
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  • Matt Taylor
    Thanks for the update Stefan.  Fortunately for us most users are not using Android 9 yet.
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  • Permanently deleted user

    Hi Matt,

     

    Do you know if the users eperiencing this have enabled the new gestures feature (Settings > System > Gestures > Swipe Up on Home button)?  I see a lot of chatter on it (both good and bad).

     

    Regards,

    Wayne

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  • Matt Taylor
    Hi Wayne,

     

    We experience the issue regardless of Android Gestures being on or off.
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  • Permanently deleted user
    OK, thanks for the feedback!

     

    Regards,

     

    Wayne Richard

     

    Latitude Geographics Group Ltd.

     

    Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

     

    Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com 

     

    Developers of Geocortex web-based mapping software | www.geocortex.com

     

    An Esri Platinum Business Partner

     

     
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  • Permanently deleted user
    Hi Wayne,

     

    One of our users has just reported this problem. We're running the 2.11 mobile viewer. 

     

    I have tested a few alternate browsers on an Android 9 phone but have not had success with some of those alternate browsers mentioned above:

     

    Chrome - pinch zoom and pan doesn't work

     

    Edge - pinch zoom and pan doesn't work

     

    Opera - pinch zoom and pan doesn't work

     

    Firefox - pan works, but pinch zoom had mixed results, sometimes caused an 'identify' point rather than zooming in

     

    Puffin - pinch zoom and pan worked fine

     

    Issues were experienced regardless of Android Gestures being on or off also.

     

    We don't think Android 9 is commonly used amongst our user base yet thankfully. However, it would be helpful to know what the estimated timeline is for the release of a fix in 2.12?

     

    Thanks,

     

    Christine
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  • Permanently deleted user
    Hi Christine,

     

    I see BUG 22057 and it appears to be related, it is scheduled for 2.12 but it hasn't been implemented yet.  Version 2.12 is currently due to be released end of Jan / beginning of Feb but the dates are not confirmed.

     

    BUG 22057 mentions an ESRI bug that appears to be related - BUG-000116174

     

    Regards,

     

    Wayne
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  • Permanently deleted user
    Did I miss the release?  Really looking forward to it!
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  • Permanently deleted user
    Hi Nate,

     

    The release is out, the announcement was a bit late, it just happened now!

     

    Regards,

     

    Wayne
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  • Nico Burgerhart
    @Latitude

     

    What is the status of bug 22057?
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  • Stefan Schweigert

    Hi Nico,

    2.12 contained the fix for this issue.

    Thanks, Stefan

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  • Nico Burgerhart
    Thanks for feedback. Couldn't find in in the Release Notes.
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