Session Duration Exceeds Possible Minutes in a Day

Permanently deleted user

04 September 2018 19:26

Why does average session duration (minutes) when broken down by day exceed the maximum number of 1,440 minutes in a day? Does a session that is started in one day apply to that day even if 24 hours has been exceeded for session duration?

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  Aaron Oxley

  19 September 2018 20:16

  Hi Lawrence,

   

  Each session is associated with the day and time the Viewer is initialized. The session may last a few minutes, a day or a week; it's still one session. The session duration is, theoretically, unlimited. For example - if I open a Viewer now, then keep it open for the next week, that's all one session that lasted 10,080 minutes.

   

  Thanks,

   

  Aaron Oxley

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