Failed to initialize site. The error was: Error loading http://gedemo.geocortex.com/Geocortex/Essentials/Prod/REST/sites/World_Cities?

Permanently deleted user

05 September 2018 20:08

I am receiving this error on some of my sites:

 

Failed to initialize site. The error was: Error loading http://gedemo.geocortex.com/Geocortex/Essentials/Prod/REST/sites/World_Cities?

 

Any thoughts on a remedy?

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  Permanently deleted user

  05 September 2018 20:32

  Hi Shaun,

   

  That's a bit of a red herring.  The issue is your site is not loading and when it tries to load the default site instead (World Cities) it is failing to load it, most likely due to an SSL issue.  Can you look at the dev tools (F12) to see if there are any errors listed there, not related to the World Cities site?  Also, can you successfully go to the Essentials REST endpoint for the site?  If it fails, the error may indicate what the issue is.

   

  Regards,

   

  Wayne Richard

   

  Latitude Geographics Group Ltd.

   

  Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

   

  Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com 

   

  Developers of Geocortex web-based mapping software | www.geocortex.com

   

  An Esri Platinum Business Partner

   

   

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  Permanently deleted user

  05 September 2018 21:33

  Thanks for the quick response

   

  I am receiving the following errors;

   

  1) VM30:1 Mixed Content: The page at 'https://maps.getclarity.ca/Html5Viewer/Index.html?viewer=Pelmorex1/DemographicsSite_gvh' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://gedemo.geocortex.com/Geocortex/Essentials/Prod/REST/info?f=json'. This request has been blocked; the content must be served over HTTPS.

   

  (anonymous) @ VM30:1

   

  2) esri.js:90 f

   

  v @ esri.js:90

   

  3) esri.js:829 Mixed Content: The page at 'https://maps.getclarity.ca/Html5Viewer/Index.html?viewer=Pelmorex1/DemographicsSite_gvh' was loaded over HTTPS, but requested an insecure script 'http://gedemo.geocortex.com/Geocortex/Essentials/Prod/REST/sites/World_Cities?f=json&deep=true&dojo.preventCache=1536182931902&CallBack=dojo.io.script.jsonp_dojoIoScript2._jsonpCallback'. This request has been blocked; the content must be served over HTTPS.

   

  f._attach @ esri.js:829

   

   

  4) loader.js:46 Error: Error loading http://gedemo.geocortex.com/Geocortex/Essentials/Prod/REST/sites/World_Cities?f=json&deep=true&dojo.preventCache=1536182931902&CallBack=dojo.io.script.jsonp_dojoIoScript2._jsonpCallback

   

      at HTMLScriptElement.<anonymous> (esri.js:828)

   

      at HTMLScriptElement.<anonymous> (esri.js:123)

   

  5) Error: Error loading http://gedemo.geocortex.com/Geocortex/Essentials/Prod/REST/sites/World_Cities?f=json&deep=true&dojo.preventCache=1536182931902&CallBack=dojo.io.script.jsonp_dojoIoScript2._jsonpCallback

   

      at HTMLScriptElement.<anonymous> (esri.js:828)

   

      at HTMLScriptElement.<anonymous> (esri.js:123)

   

  6) Failed to load resource: the server responded with a status of 404 (Not Found)

   

  Any help would be appreciated.

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  Permanently deleted user

  05 September 2018 21:53

  Unfortunately those are related to the backup site not loading and not the real issue.  Can you go to the Essentials REST endpoint?  It might look something like - 

   

  https://maps.getclarity.ca/Geocortex/Essentials/Rest/sites/Pelmorex1

   

  but that's just a guess based on the info above.  It's a pink icon in the start menu on the server and it will be called "Geocortex Essentials REST API".

   

  Also, I don't recognize your viewer URL, it seems odd to me.  In your post it is listed as - 

   

  https://maps.getclarity.ca/Html5Viewer/Index.html?viewer=Pelmorex1/DemographicsSite_gvh

   

  but I would have expected something like - 

   

  https://maps.getclarity.ca/Html5Viewer/Index.html?viewer=Pelmorex1.DemographicsSite_gvh

   

  (a dot after Pelmorex1.  The syntax is typically SiteName.ViewerName)

   

  Regards,

   

  Wayne

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  Permanently deleted user

  06 September 2018 01:19

  This is what I see when I click on the site Rest Endpoint and sign in

   

   

  _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=907f2000000XdJJ&feoid=Body&refid=0EMf2000000YAnU" _/_img_

   

  Pelmorex1:1 Failed to load resource: the server responded with a status of 403 (Forbidden)

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  Permanently deleted user

  06 September 2018 15:09

  Thanks Shaun,  that looks OK, I was expecting a site initialization error.  I would recommend submitting a support ticket so an analyst can use Fiddler and see what is happening.

   

  Regards,

   

  Wayne

   

   

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