Gecortex fails to detect caching scales of consumed cached services,

  Gecortex fails to detect caching scales of consumed cached services ,

 

 

 

For example, if the FIRST added cached service has caching scales from 1/,2000,000 to 1/500 and the SECOND one has it from 1/,2000,000 to 1/250, then the 1/250 scale will never appear.

 

 

 

How to resolve this issue to get the 1/250 scale detected to appear in the list?

 

 

 

One can test the behavior of the Geocortex by adding the two service below:

 

 

 

Caching scale: from 1/,2000,000 to 1/500

 

https://orthophotos.geomolg.ps:6443/arcgis/rest/services/Orthophoto_WestBank_Aerial_2015_25cm_jpg_02/MapServer

 

 

 

Caching scale: from 1/,2000,000 to 1/250

 

https://orthophotos.geomolg.ps:6443/arcgis/rest/services/Orthophoto_WestBank_Aerial_2018_10cm_ITM_jpg_04/MapServer

 

 

 

The findings in the threads below don’t solve the issue:

 

GVH 2.7: the viewer fails display and zoom to 1:500 scale; (https://support.geocortex.com/optimizerGSCkba?id=kA360000000L14bCAC#!/feedtype=SINGLE_QUESTION_SEARCH_RESULT&id=90660000000TSlKAAW)

 

(https://support.geocortex.com/optimizerGSCkba?id=kA360000000L14bCAC#!/feedtype=SINGLE_QUESTION_SEARCH_RESULT&id=9066000000006rbAAA) cached layer not showing at some scales