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'Update Features' activity not working after GXMobile update 5.6

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10 kommentarer

  • Cam Carmichael

    Hi Arjun

     

    We're on it - will see if we can reproduce based on the sample you've sent and if not reach out directly for more details.

     

    We'll update this space with a resolution if/when we sort it out.

     

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  • Permanently deleted user

    @Cam Carmichael? Appreciate the confirmation!

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  • Cam Carmichael

    @Arjun Rattan? Just a quick follow up. We have reproduced this issue in house and investigated and confirmed that you've found a bug - which we will fix for our 5.7 release (scheduled for early June).

     

    In the meantime - we think we have a workaround - which we are testing and will provide details on shortly.

     

    Stay tuned.

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  • Permanently deleted user

    @Cam Carmichael? Appreciate the update and the quick turnaround on investigating this issue. Hopefully the workaround won't involve major changes to existing workflows, particularly if this will be a temporary fix till 5.7 is released. We are intending not to update any versions of Go/GXM/Workflow once we have built and tested a stable app and go-live, specifically to avoid situations like this where new bugs could affect field operations. We were originally slated to go-live for May 1, 2020 but due to Covid-19 our Go-live date may be pushed back a few weeks.

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  • Cam Carmichael

    @Arjun Rattan? Hi again. The proposed workaround would, indeed, require significant refactor to your workflow. Based on your message above, and on the fact that others may encounter this same issue (and not receive special instructions for how to workaround) I've asked the team to investigate the cause and find a fix for this issue. Based on their findings we will consider a service release to correct this issue for everyone. Stay tuned - we're on it - I'll update this space with more info when I have it.

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  • Permanently deleted user

    @Cam Carmichael? That sounds awesome, appreciate your communication and keeping me updated.

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  • Cam Carmichael

    @Arjun Rattan? We have identified the culprit - indeed an issue associated with the 5.6 release - and we've put together a 'fix' which is currently being tested. If all goes well - we'll push to the app stores on Monday and - after a review process - we should be able to publish a 5.6.1 build which fixes this. No guarantee - but hopefully you'll have an updated build by mid-next week.

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  • Permanently deleted user

    @Cam Carmichael? Thanks for the update, and we appreciate your team prioritising fixing this issue. I'm sure other organizations appreciate it as well. Mid-next week works for us as our go-live has been pushed back to late May. This should give us enough time for final testing before launch and go-live.

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  • Cam Carmichael

    @Arjun Rattan? No problem! Thank you for bringing it to our attention!

     

    I'm happy to report that we have fixed the issue and are releasing a 5.6.1 maintenance release build.

     

    5.6.1 builds went to the App Stores late yesterday and today we have updated our SaaS Designer and put up new on-prem installers.

     

    Please update and let me know how it goes.

     

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  • Permanently deleted user

    @Cam Carmichael? I did a quick test and 5.6.1 appears to have fixed the issue! Thanks again for prioritizing a fix.

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