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Installing Mobile Viewer 5.9.1. All previous versions, no problem with Redirect URL. This one says could not be reached.

Jeff Pope

Uninstalled previous version and rebooted. This is actually the first version that i was able to complete with the BUILD. On the App Registration, all is correct but I keep getting This Redirect URL could not be reached. https or http. Please advise.

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  • Jeff Siemens

    Could you share a screenshot of the error?

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  • Jeff Pope

    Did some more testing. I went ahead and clicked next and let it finish. I noticed that it never created a deployment directory under c:\program files\Latitude Geographics\Geocortex mobile viewer\. Also from a few install attempts I had to manually start the Docker service as the image deployment would fail immediately if I didn't do this.

    I uninstalled again and installed the 5.9.0 without the BUILD and it all works fine. I'd really like the build portion of it to work.

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  • Jeff Siemens

    You should enter the name of the server that will be running Mobile App Designer.

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  • Jeff Pope

    It autofilled the machine name. gxm and/or gxm.txbollweevil.org is the machine name.

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  • Jeff Siemens

    OK, and is that url resolvable? If you go to https://gxm.txbollweevil.org/ in a browser, does it return a result? Is it just the path that is not working?

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  • Jeff Pope

    Yes sir it is. Comes up with the default IIS webpage. And with the mobile viewer without the build, the designer comes up perfectly. I seem to only have issues with the installs with the build option.

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  • Peter Haddrill

    Hi guys, did you happen to find a resolution on this issue? I am having the same issue installing the build-version on Mobile 5.12.

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  • Jeff Pope

    Never got it to work. Every new release I try again. Same error.

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  • Peter Haddrill

    Finally worked. We had to give the IIS prefix a different name from "/geocortex/" as Essentials is installed on the same server. This is sort of noted in the pre-requisites in this topic, see the first warning note, except we already have the additional IIS roles installed for Essentials. Anyway, named our IIS prefix "/geocortexm/" and I can now launch the designer. But first I had to un-install Mobile designer from control panel, delete the install folder (typically C:\Program Files\Latitude Geographics\Geocortex Mobile Viewer), and reboot the server. Hopefully this helps!

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