Ge 4.12: The GE fails to display a cached map service to existing site

Ge 4.12: The GE fails to display a cached map service to existing site,

 

We couldn’t figure out why GE fails to display a specific cached service when adding it to an existing site, but when we add it to a new (scratch site) it works fine. Taking into consideration that all the services and sites are having the same coordinate system. And also we notice that if we press on the initial extent for this cached service it will display but other cached services stop working.

For example: if I zoom to the initial extent for 2019 orthophoto, it will display on the map (viewer), but the 2006+2007 will not display.

_img_ alt="image.png" src="https://attachment.outlook.live.net/owa/MSA%3Alubna_najeh%40hotmail.com/service.svc/s/GetAttachmentThumbnail?id=AQMkADAwATZiZmYAZC1lZDU1AC04ZjNhLTAwAi0wMAoARgAAA4o%2FoUeAJtNBuvOzc%2Fw9rHUHAAgKSDrj0n5Okc09An8WRmcAAAIBDAAAAAgKSDrj0n5Okc09An8WRmcABApLYJsAAAABEgAQANL7HqX9QoVOqzer2tJSzf4%3D&thumbnailType=2&isc=1&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjMwODE3OUNFNUY0QjUyRTc4QjJEQjg5NjZCQUY0RUNDMzcyN0FFRUUiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJNSUY1emw5TFV1ZUxMYmlXYTY5T3pEY25ydTQifQ.eyJvcmlnaW4iOiJodHRwczovL291dGxvb2subGl2ZS5jb20iLCJ1YyI6IjhhZDQ5NjRlYjhmMTQ1MTZhOWIxZTBjNDdlOGEyZjA2IiwidmVyIjoiRXhjaGFuZ2UuQ2FsbGJhY2suVjEiLCJhcHBjdHhzZW5kZXIiOiJPd2FEb3dubG9hZEA4NGRmOWU3Zi1lOWY2LTQwYWYtYjQzNS1hYWFhYWFhYWFhYWEiLCJpc3NyaW5nIjoiV1ciLCJhcHBjdHgiOiJ7XCJtc2V4Y2hwcm90XCI6XCJvd2FcIixcInB1aWRcIjpcIjE4OTk5NDcxODk3MDI0NThcIixcInNjb3BlXCI6XCJPd2FEb3dubG9hZFwiLFwib2lkXCI6XCIwMDA2YmZmZC1lZDU1LThmM2EtMDAwMC0wMDAwMDAwMDAwMDBcIixcInByaW1hcnlzaWRcIjpcIlMtMS0yODI3LTQ0MjM2NS0zOTgxODA3NDE4XCJ9IiwibmJmIjoxNjA4NjMxMjc0LCJleHAiOjE2MDg2MzE4NzQsImlzcyI6IjAwMDAwMDAyLTAwMDAtMGZmMS1jZTAwLTAwMDAwMDAwMDAwMEA4NGRmOWU3Zi1lOWY2LTQwYWYtYjQzNS1hYWFhYWFhYWFhYWEiLCJhdWQiOiIwMDAwMDAwMi0wMDAwLTBmZjEtY2UwMC0wMDAwMDAwMDAwMDAvYXR0YWNobWVudC5vdXRsb29rLmxpdmUubmV0QDg0ZGY5ZTdmLWU5ZjYtNDBhZi1iNDM1LWFhYWFhYWFhYWFhYSIsImhhcHAiOiJvd2EifQ.kQscNRsSySNxz4djGf-ohjqNidkjPfdwP8a5aibHYkLo9S7iS3lxrm7Uew890nx_62lkVmr--XMx02uSzzso0fySjSDFUVcuPWY7nj8MngQzFSuTJrDQciOt2-kyBMVOdgAtaOGkj1lNjsSR_cymbFxsfiRgDnQeLg0HWafgBCrkdvMFR2ZzfaFAUJiGl6jKh78ENCLsW25lvk50KBNn2uULmKH1Pyh5Y_mRLhZ3sl2XM4y7_qwclSyNtLveH2ZvteVFs2_W2P7VlLjzDdE_NKBzgObgyTDaghXYWMJTw03sqh6vOKiCoYYEGq5U8yrDagIvkCtuK1zBvPXqb1bi_g&X-OWA-CANARY=lp_H5Gks1k-UJIn4Yjqc-dC9We9iptgY6oxSaKqWWDcEVhZ-L6XHucKrWKoTiOVQQkPxOKjQCwE.&owa=outlook.live.com&scriptVer=20201211022.08&animation=true" style="height:336px; width:520px" _/_img_

 

 

_img_ alt="image.png" src="https://attachment.outlook.live.net/owa/MSA%3Alubna_najeh%40hotmail.com/service.svc/s/GetAttachmentThumbnail?id=AQMkADAwATZiZmYAZC1lZDU1AC04ZjNhLTAwAi0wMAoARgAAA4o%2FoUeAJtNBuvOzc%2Fw9rHUHAAgKSDrj0n5Okc09An8WRmcAAAIBDAAAAAgKSDrj0n5Okc09An8WRmcABApLYJsAAAABEgAQAB28gxr7W2lNrB9gXeQIfZ0%3D&thumbnailType=2&isc=1&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjMwODE3OUNFNUY0QjUyRTc4QjJEQjg5NjZCQUY0RUNDMzcyN0FFRUUiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJNSUY1emw5TFV1ZUxMYmlXYTY5T3pEY25ydTQifQ.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.kQscNRsSySNxz4djGf-ohjqNidkjPfdwP8a5aibHYkLo9S7iS3lxrm7Uew890nx_62lkVmr--XMx02uSzzso0fySjSDFUVcuPWY7nj8MngQzFSuTJrDQciOt2-kyBMVOdgAtaOGkj1lNjsSR_cymbFxsfiRgDnQeLg0HWafgBCrkdvMFR2ZzfaFAUJiGl6jKh78ENCLsW25lvk50KBNn2uULmKH1Pyh5Y_mRLhZ3sl2XM4y7_qwclSyNtLveH2ZvteVFs2_W2P7VlLjzDdE_NKBzgObgyTDaghXYWMJTw03sqh6vOKiCoYYEGq5U8yrDagIvkCtuK1zBvPXqb1bi_g&X-OWA-CANARY=lp_H5Gks1k-UJIn4Yjqc-dC9We9iptgY6oxSaKqWWDcEVhZ-L6XHucKrWKoTiOVQQkPxOKjQCwE.&owa=outlook.live.com&scriptVer=20201211022.08&animation=true" style="height:253px; width:520px" _/_img_

 

And if I zoom to the initial extent of 2006. 2019 will be a disaster, taking into consideration that they have the same initial extent.

 

_img_ alt="image.png" src="https://attachment.outlook.live.net/owa/MSA%3Alubna_najeh%40hotmail.com/service.svc/s/GetAttachmentThumbnail?id=AQMkADAwATZiZmYAZC1lZDU1AC04ZjNhLTAwAi0wMAoARgAAA4o%2FoUeAJtNBuvOzc%2Fw9rHUHAAgKSDrj0n5Okc09An8WRmcAAAIBDAAAAAgKSDrj0n5Okc09An8WRmcABApLYJsAAAABEgAQAKX9S5DAlG1InWV1bsU6oMY%3D&thumbnailType=2&isc=1&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjMwODE3OUNFNUY0QjUyRTc4QjJEQjg5NjZCQUY0RUNDMzcyN0FFRUUiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJNSUY1emw5TFV1ZUxMYmlXYTY5T3pEY25ydTQifQ.eyJvcmlnaW4iOiJodHRwczovL291dGxvb2subGl2ZS5jb20iLCJ1YyI6IjhhZDQ5NjRlYjhmMTQ1MTZhOWIxZTBjNDdlOGEyZjA2IiwidmVyIjoiRXhjaGFuZ2UuQ2FsbGJhY2suVjEiLCJhcHBjdHhzZW5kZXIiOiJPd2FEb3dubG9hZEA4NGRmOWU3Zi1lOWY2LTQwYWYtYjQzNS1hYWFhYWFhYWFhYWEiLCJpc3NyaW5nIjoiV1ciLCJhcHBjdHgiOiJ7XCJtc2V4Y2hwcm90XCI6XCJvd2FcIixcInB1aWRcIjpcIjE4OTk5NDcxODk3MDI0NThcIixcInNjb3BlXCI6XCJPd2FEb3dubG9hZFwiLFwib2lkXCI6XCIwMDA2YmZmZC1lZDU1LThmM2EtMDAwMC0wMDAwMDAwMDAwMDBcIixcInByaW1hcnlzaWRcIjpcIlMtMS0yODI3LTQ0MjM2NS0zOTgxODA3NDE4XCJ9IiwibmJmIjoxNjA4NjMxMjc0LCJleHAiOjE2MDg2MzE4NzQsImlzcyI6IjAwMDAwMDAyLTAwMDAtMGZmMS1jZTAwLTAwMDAwMDAwMDAwMEA4NGRmOWU3Zi1lOWY2LTQwYWYtYjQzNS1hYWFhYWFhYWFhYWEiLCJhdWQiOiIwMDAwMDAwMi0wMDAwLTBmZjEtY2UwMC0wMDAwMDAwMDAwMDAvYXR0YWNobWVudC5vdXRsb29rLmxpdmUubmV0QDg0ZGY5ZTdmLWU5ZjYtNDBhZi1iNDM1LWFhYWFhYWFhYWFhYSIsImhhcHAiOiJvd2EifQ.kQscNRsSySNxz4djGf-ohjqNidkjPfdwP8a5aibHYkLo9S7iS3lxrm7Uew890nx_62lkVmr--XMx02uSzzso0fySjSDFUVcuPWY7nj8MngQzFSuTJrDQciOt2-kyBMVOdgAtaOGkj1lNjsSR_cymbFxsfiRgDnQeLg0HWafgBCrkdvMFR2ZzfaFAUJiGl6jKh78ENCLsW25lvk50KBNn2uULmKH1Pyh5Y_mRLhZ3sl2XM4y7_qwclSyNtLveH2ZvteVFs2_W2P7VlLjzDdE_NKBzgObgyTDaghXYWMJTw03sqh6vOKiCoYYEGq5U8yrDagIvkCtuK1zBvPXqb1bi_g&X-OWA-CANARY=lp_H5Gks1k-UJIn4Yjqc-dC9We9iptgY6oxSaKqWWDcEVhZ-L6XHucKrWKoTiOVQQkPxOKjQCwE.&owa=outlook.live.com&scriptVer=20201211022.08&animation=true" style="height:260px; width:520px" _/_img_

 

_img_ alt="image.png" src="https://attachment.outlook.live.net/owa/MSA%3Alubna_najeh%40hotmail.com/service.svc/s/GetAttachmentThumbnail?id=AQMkADAwATZiZmYAZC1lZDU1AC04ZjNhLTAwAi0wMAoARgAAA4o%2FoUeAJtNBuvOzc%2Fw9rHUHAAgKSDrj0n5Okc09An8WRmcAAAIBDAAAAAgKSDrj0n5Okc09An8WRmcABApLYJsAAAABEgAQAD8EVPs39LlCpe28iRpLztw%3D&thumbnailType=2&isc=1&token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjMwODE3OUNFNUY0QjUyRTc4QjJEQjg5NjZCQUY0RUNDMzcyN0FFRUUiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJNSUY1emw5TFV1ZUxMYmlXYTY5T3pEY25ydTQifQ.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.kQscNRsSySNxz4djGf-ohjqNidkjPfdwP8a5aibHYkLo9S7iS3lxrm7Uew890nx_62lkVmr--XMx02uSzzso0fySjSDFUVcuPWY7nj8MngQzFSuTJrDQciOt2-kyBMVOdgAtaOGkj1lNjsSR_cymbFxsfiRgDnQeLg0HWafgBCrkdvMFR2ZzfaFAUJiGl6jKh78ENCLsW25lvk50KBNn2uULmKH1Pyh5Y_mRLhZ3sl2XM4y7_qwclSyNtLveH2ZvteVFs2_W2P7VlLjzDdE_NKBzgObgyTDaghXYWMJTw03sqh6vOKiCoYYEGq5U8yrDagIvkCtuK1zBvPXqb1bi_g&X-OWA-CANARY=lp_H5Gks1k-UJIn4Yjqc-dC9We9iptgY6oxSaKqWWDcEVhZ-L6XHucKrWKoTiOVQQkPxOKjQCwE.&owa=outlook.live.com&scriptVer=20201211022.08&animation=true" style="height:258px; width:520px" _/_img_

Is this a known bug?

 

Thank you in advance

Best

Majdoleen