Please could you let me know possible causes for this error: "The current security policy for Geocortex Essentials does not allow any suitable sign in methods for this request."

Permanently deleted user

05 Maj 2021 13:59

We are running HTML Viewer5 - 4.13.3 - ArcGIS Enterprise 10.8 and Essentials 4.13.3.0 -- security tab on the site is as follows:

 

We have re-run the post install and checked that Essentials is properly registered to ArcGIS Enterprise - Any suggestions or Tips would be appreciated - Thanks Marc

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  Permanently deleted user

  05 Maj 2021 14:04

  Missing security tab screen shot:

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  Permanently deleted user

  11 Maj 2021 22:33

  Hi Marc,

   

  You will get this message if the cached service information for your Portal-secured layers does not agree with the Portal information.

   

  You should be able to resolve it by following the steps in this article:

   

  https://communities.geocortex.com/s/article/Migrating-Sites-Between-Instances-with-ArcGIS-Authentication

   

  Regards,

  -Malcolm

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