How to tell what browser user is using?

Emily Renkema

05 Maj 2021 15:08

So this might be pretty basic, but is there a way to determine by workflow what browser a user is using? I've tried working with the GetRequestInfo activity, not sure what I'm doing though. Thanks for any pointers.

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  Ryan Cooney

  05 Maj 2021 16:31

  There is a Get Browser Info activity that has a userAgent output that does this.

   

  --Ryan

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  Emily Renkema

  05 Maj 2021 16:47

  Thanks for the reply!

  I'm using old Workflow Designer at the moment, and the userAgent for the GetRequestInfo activity gives me something that looks like this when I check it in the external log:

   

  user agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36

   

  I'm get the same thing in Chrome or Firefox. Does the GetBrowserInfo activity in Workflow 5 give you something more specific to the user?

   

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  Ryan Cooney

  05 Maj 2021 21:12

  It sounds strange that you would get exactly the same result for different browsers. User agent strings are messy affairs and they do tend to look quite similar. Here's what I get:

  • Chrome:
    • Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.93 Safari/537.36
  • Firefox:
    • Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0

   

  The Get Browser Info activity in Workflow 5 provides the same values.

   

  There aren't any clean ways to test for the presence of a specific browser. Usually you just have to do a crude test with an expression like:

  • userAgent.Contains("Chrome")

   

  --Ryan

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  Emily Renkema

  06 Maj 2021 20:04

  Thanks again for the reply Ryan, that tells me what I needed to know

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