Map service directory's folder disappeared under Add Map Service
A few weeks ago, I added a feature service from ArcGIS Enterprise 10.9.1 to Essential and it was working fine. Then all of a sudden, my users are getting the layer is missing alert message. I looked into the Add Map Services section, I noticed the folder where the Feature Service is stored is no longer available. see screenshots. Nothing has changes on my Portal end. I have a test environment that is on the latest version of Essential and it is not experiencing the issue. Aside from the version differences, is there a reason why a folder/directory on my server REST directory would disappear suddenly? Is there a fix?
I try to re-establish the Map Service connection , I get the same result. Folders are missing, but in 4.14, I don't see this issue.
I am on 4.13.1
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Also having similar problem on 4.14.3.0
My connection is visible, but there are no services within it. I've tried refreshing and incognito mode. I've tried deleting and re adding the service.
When looking at the service endpoint, all services appear.
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