Analytics csv export blank

Ross Brewer

27 février 2017 14:56

In an effort to see the number of sessions for all of our viewers in an Excel file, I attempted to export a csv file.  When I open the exported csv, though, the viewer names/date rows/columns show, but the session numbers are blank; even though, those session totals show in Analytics.  Am I exporting, or maybe opening, the data incorrectly?

 

Analytics 1.1

 

Essentials 4.5

 

HTML5 Viewers 2.6.1

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  Permanently deleted user

  27 février 2017 16:17

  Hi Ross,

   

  This sounds like a known issue in Analytics 1.1 (GID-1803).  Can you please upgrade to Analytics 1.2 and try exporting again?

   

  Thanks!

   

  Danny

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  Ross Brewer

  28 février 2017 15:36

  Upgraded to 1.2.1, and bug was fixed

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  Permanently deleted user

  28 février 2017 17:23

  Glad to hear it Ross!

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