GE 4.6 and ArcGIS 10.6.1

John Nerge

20 mai 2019 20:47

I'm noticing significantly worse performance of my map layers since upgrading them to from ArcGIS Server 10.3.1 to 10.6.1. (Here's a sample viewer https://gis.brooklynpark.org/Html5Viewer/index.html?viewer=Test_server_versions.Test_Viewe (https://gis.brooklynpark.org/Html5Viewer/index.html?viewer=Test_server_versions.Test_Viewer) r). Kind of the opposite I was expecting, wondering if anyone's has a similar situation?

 

I know I'm using an older version of GE, but even so I'm surprised that upgrading ArcGIS Server would make things slower on its own, so not suggesting that's the real cause. I'm also using a different web server config (old ArcGIS Server shared a server with GE, now it's on a dedicated one), but even there I'd actually expect faster performance.

 

Any tips to help with troubleshooting would be greatly appreciated!

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  Nico Burgerhart

  20 mai 2019 21:17

   

  The response of the ArcGIS server is slower, check the differences between the following requests.

   

  10.3.1

   

  https://gis.brooklynpark.org/arcgis/rest/services/Public/ParcelViewTest/MapServer/0/query?where=PLAT_NAME+%3D+%27CO-OP+REALIFE+CO-OP+OF+BROOKLYN+PARK%27&text=&objectIds=&time=&geometry=&geometryType=esriGeometryEnvelope&inSR=&spatialRel=esriSpatialRelIntersects&relationParam=&outFields=&returnGeometry=true&returnTrueCurves=false&maxAllowableOffset=&geometryPrecision=&outSR=&returnIdsOnly=false&returnCountOnly=false&orderByFields=&groupByFieldsForStatistics=&outStatistics=&returnZ=false&returnM=false&gdbVersion=&returnDistinctValues=false&resultOffset=&resultRecordCount=&f=html

   

  10.6.1

   

  https://arcgis.brooklynpark.org/arcgis/rest/services/Public/ParcelViewTest/MapServer/0/query?where=PLAT_NAME+%3D+%27CO-OP+REALIFE+CO-OP+OF+BROOKLYN+PARK%27&text=&objectIds=&time=&geometry=&geometryType=esriGeometryEnvelope&inSR=&spatialRel=esriSpatialRelIntersects&relationParam=&outFields=&returnGeometry=true&returnTrueCurves=false&maxAllowableOffset=&geometryPrecision=&outSR=&having=&returnIdsOnly=false&returnCountOnly=false&orderByFields=&groupByFieldsForStatistics=&outStatistics=&returnZ=false&returnM=false&gdbVersion=&historicMoment=&returnDistinctValues=false&resultOffset=&resultRecordCount=&queryByDistance=&returnExtentOnly=false&datumTransformation=&parameterValues=&rangeValues=&quantizationParameters=&f=html

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  John Nerge

  20 mai 2019 21:19

  Thanks Nico, I know there could probably be a lot of different causes, but any tips on troubleshooting why the new server is so much slower?

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  Nico Burgerhart

  20 mai 2019 21:36

  Check the CPU and memory use on the new server.

   

  And check the ArcGIS server logs, https://enterprise.arcgis.com/en/server/10.6/publish-services/windows/troubleshooting-map-service-performance-with-server-logs.htm

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  Sean Phayakapong

  20 mai 2019 22:11

  Hi, I was wondering for the scale bar input how did you change it so you may enter your own values?

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  John Nerge

  21 mai 2019 13:19

  CPU and memory looks healthy, and nothing diagnostic in the server logs (there are errors, but nothing that suggests a specific problem). I opened a ticket with Esri, so if I find a solution I'll post it here in case anyone's looking at this in the future. Thanks again, Nico!

   

  Sean, I didn't make any changes to the scalebar settings, that's just how it looks in GE 4.6 I guess?

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  Permanently deleted user

  22 mai 2019 15:07

  Please check the spatial data and ensure you have updated the spatial index on the data. I see you are using a query as well. So that field needs to have an index on it else it will do a table scan, which is not what you want.  Also check for geometry errors by running the geometry tools.  Will

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