How do you view existing bug log?

Nick Carson

February 05, 2025 16:27

I keep seeing bugs referenced in posts and in my support tickets but clicking on them takes me to an azure site that I cannot sign into.

How do I view the specifics of existing bugs? 

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  Alisa Lindley

  February 05, 2025 19:01

  Hi Nick Carson,

  Specific details on existing bugs are not shared publicly, but you may be able to check on the basic status of a bug in our Product Changelogs. Bugs for certain products only get posted there by request, so if you don't see what you are looking for, please open a new support ticket with us.

  You may also find the following article useful: https://support.vertigis.com/hc/en-us/articles/11501298662802-Our-Process-How-VertiGIS-Tracks-Software-Bugs-Reported-to-Support

  I hope that helps!

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  Nick Carson

  February 05, 2025 19:42

  Hi Alisa,

  Thanks for clarification.

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