Device Type
Is there a metric for the type of device a user is using to access an app? Like Mobile, desktop, etc. I can't find it, but maybe I'm looking in the wrong place.
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Hi Jamie
The data that you are looking for is available in the Trends->Session panel for any given app.
The easiest way to visualize this data is to tweak the group control at the top of the panel - and group by Device Type and Device (in that order). If you do this you'll see a chart that shows the device type grouping - on a day by day basis - which isn't super useful. So a second step here is to change the chart type from Column - Day to just Column (or maybe a nice Pie chart). I'd also turn off the stack control if I want to be able to compare columns.
If you do this - you'll get a chart that appears something like:
In my case this chart looks bad because of the "none" group - so I can use the Filter control to
Which gives me
Now I can view the table - and see these groupings - or even ungroup and see the raw session data. I could even take that raw data and Export it to pull into some other system if I had external reporting requirements.
Once you start following combining grouping with filtering and date controls - you can start to get some interesting insights.
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@... that's exactly what I'm looking for. I'm on Analytics 1.3, but I don't have either Device Type or Device as choices.
- Session ID
- Device ID
- User
- Authentication Type
- Viewer Version
- Browser
- OS
- OS Version
- Language
- Screen Resolution
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Hmm... Lemme chase that. Can you tell me what version your viewer is?
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This is on VertiGIS' hosted environment. VertiGIS Studio Web shows 5.28.0
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Oh! Of course.
I was showing you data from Studio Mobile (where we get rich info about device and device type) - but in Web we have no reliable way of getting at that data. So, not a good answer for your needs, but at least an explanation for the discrepancy.
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I spoke with Cam about this out of curiosity, and it appears the issue lies in the limitations of the User Agent provided by the browser.
You can see all the information visible in the User Agent from your browser using this tool: https://www.whatsmyua.info/
This is the same information we use to describe a browser in a session. However, there's no information about the specific device or form factor.
We could potentially infer some information based on browser resolution or layout, but this could result in inaccuracies.
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Thinking about why I wanted to know in the first place, you're right, I can infer enough, knowing some degree of error, from "Screen Resolution". I'm using a workflow to choose layouts based on viewer.get-capabilities and then an IF result.width <= 1024. I wanted to know if I was actually targeting my audience correctly. I like the device metric, but I understand the browser limitation after looking at that User Agent link.
Let me ask this- It doesn't appear to me that the "Screen Resolution" statistic is coming through for my mobile layout. I don't see any small resolutions in my list but I know that I use the mobile layout. I expected to see some phone resolutions in this chart, but there aren't any.
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