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Users can't see their saved projects


1 comment

  • Hazel Riordan-Veteto

    This happened to us in our Testing environment.  We were told it might have happened because we did not hit "Test" on the Post Installer screen "Configure Sign-In Options".  Apparently that refreshes the tokens.  When I upgraded our Production environment, I clicked Test and did not have any issues with our projects/documents.  

    In our Test environment, I was able to recover some of the projects by scrolling through the multiple names, but I was not able to recover them all.

    Good luck!


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