Unsubscribe - Settings Not Saving

Chase Carter

November 17, 2012 04:06

Hi,

While on trial I was subscribed to two topics in the forums and now we have been moved to registered customers.  I am now trying to unsubscribe from the topics but when I check "off" subscribe and hit save the settings do not take. Can someone suggest a fix please?

Thanks,

Chase

0

• 

  Permanently deleted user

  November 17, 2012 04:49

  If you click the unsubscribe link that is sent with the emails from that forum subscription it should work. Going directly from the forum and unchecking the box doesn't right now for some reason -- we are looking into this.

  Please accept our apologies for any inconvenience this may have caused you.

   

  0
• 

  Chase Carter

  December 19, 2012 01:29

  Thanks, that work around did the trick.

  Chase

  0

Please sign in to leave a comment.