Transfer of already active licenses to new servers?

Permanently deleted user

January 06, 2013 03:41

Due to AGS 10.1 requiring 64-bit servers, I'm in the process of migrating our Geocortex/ArcGIS installations to new servers.  I currently have all 3 of my allowed installations active on 32-bit servers.

I understand the process of activating the license, but I don't know what will happen when I try to activate that first migration when I already have 3 activated.  That is, will I receive an error message when that first replacement server requests activation?  Will it "just work"?  Should I contact someone at Latitude prior to even trying?  

A knowledge base article covering how to handle activation when migrating to new servers would be welcome.

Thanks,

Steve

 

 

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  Permanently deleted user

  January 08, 2013 01:18

  Hi Steve,

  The current key you have will not work; you'll get a prompt to contact us at Latitude Geographics.  I see that you've emailed  Jason, your account manager, to get a new activation key. I've created a new case in the support system so that you'll get a new key promptly.  

  regards,

  Edmond

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