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Reasons for an iPad not being able to maptip?

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5 comments

  • Permanently deleted user

    Hello Peter,

    On the iPad, are the features you're trying to maptip and identify visible (turned on and within the visible range)? Can you verify that the layer you're expecting is configured to allow both identifies and maptips in Essentials?

    - Jamie

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  • Permanently deleted user

    They're visible.

    I'm now thinking it might be security related.   

    If I run a very similar site on our external machine it works.   Our iPads here are going through VPNs.   The funny thing is, it used to work on our Dev box internally.

    I can't exactly get Fiddler running on an iPad to work out what's being blocked and it's working on IE and Chrome.

    I might have to go through our local support. 

     

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  • Permanently deleted user

    Hi Peter,

    It is possible to configure your iPad to send its web traffic to Fiddler - just enable remote connections on Fiddler and then configure the outgoing web proxy on your device to the fiddler network address (e.g. http://computername:8888)

    You will only see attempted connections in Fiddler, mind you - anything blocked by the browser won't show up as a request.

    Regards,

    -Malcolm

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  • Permanently deleted user
    Is there any update on this problem? we are experiencing the same issue on html5 viewer 2.7.2.
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  • Permanently deleted user
    Hi Adrian,

     

    I would recommend:

     

    1) trying a new default viewer without any modifications done to is and 

     

    2) upgrading to a newer version.  The current version of the viewer is 2.11.2.

     

    Regards,

     

    Wayne

     

     
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