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Essentials 3.12 on windows 8 rest service wont lunch

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3 comments

  • Permanently deleted user

    Make sure you got "Geocortex Application Services" running. you can check these from the task bar or from Program Files under GeoCortex select "GeoCortex Agent" this will tell you if services are running or not?

    Also a snapshot will elaborate your issue a bit more than just text explanation.

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  • Permanently deleted user

    Hi Adnan,

    the snapshot attached. I can lunch the sample viewer http://localhost/SilverlightViewer_1_8/ , and the sample site will load normally , the services are started normally /customer/servlet/servlet.FileDownload?file=00P6000000eltxPEAQ

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  • Permanently deleted user

    Hello Ramla,

    Likely this is caused by the .net runtime for the application pool being improperly specified. There are usually more than one version of the .NET framework installed on a particular server. Each IIS application pool can only run one version. Our product runs in either 4.0/4.5 of the .NET Framework. Check the application pools node in the Windows IIS management console for the .NET framework version under the name "EssentialsAppPool3". If the Essentials Manager is working properly, likely the "EssentialsAdministrationAppPool3" is running in v4.0 as it should.

    Hope this helps!

    ~S.

     

     
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