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Issues with Chrome?

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9 comments

  • Permanently deleted user

    Hi Chris. How large are we talking, pixel-wise?

    When this happens, you can press F12 to view Chrome's developer console. Under the actual "Console" tab, you may be able to see some sort of error or warning that may or may not be helpful.

     

    - Jason

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  • Chris Dunlop

    No luck with Fiddler - no errors are reported.  It happens at variable browser screen widths - depending what layers are displayed.  I'm displaying all the layers as PNG32, and some of them get quite big (~150k).  I wonder if it's possible there's is a limit in Chrome to the size of the images that the viewer mashes together to render the final map???

     

     

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  • Permanently deleted user

    Do you happen to have a public viewer that I could look at? I'd love to poke at this using Chrome's developer tools.

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  • Permanently deleted user

    I have also noticed this problem.  resizing the viewer window bring back the layer list and/or the toolbar, but then for some reason they will drop out again sometime later.  It appears as if the Layers are still there as randomly clicking in the white spaces will toggle layer visbility.  My screens are 24in monitors with 1920x1200 resolution.

    /customer/servlet/servlet.FileDownload?file=00P6000000elu41EAA

    i tried looking at the Chrome's developer console (F12), but don;t understand what much of it means.

     

    thanks

    Ben

     

     

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  • Permanently deleted user

    I just ran into this, randomly, on a customer's 1.2.1 viewer using Chrome 32. I'm on a 1920x1080 resolution. Unfortunately this appears to be a rendering issue in Chrome. Like Ben points out, all of the elements are still there and remain interactive, they just happen to be whited out. We'll poke around and see if we can find anything on our side causing this issue.

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  • Permanently deleted user

    I have found a solution : http://forums.arcgis.com/threads/101168-Google-Chrome-Screen-blanking-issue

    this.app.map.fadeOnZoom = false;

     

    this.app.map.force3DTransforms = false;

     

    this.app.map.navigationMode = "classic";
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  • Bryan Lynn

    We are experiencing this issue with some sites more than others - which really seems strange.   I think this is really more of a Chrome issue than a Geocortex viewer issue but I really need  a resolution.

    I have looked at Vincent's posting and understand what he is talking about.  However, I can't figure out where you change those values in the HTML 5 viewer since the map creation is handled by the framework.

    Any suggestions?

    Bryan

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  • Permanently deleted user

    Hello! I also think it's a Chrome issue. To fix the problem, I had to create a custom module. In it, you have to set the map properties right after it's loaded.

        initialize: function (config) 

     

        {

     

            this.inherited(arguments);

     

            

     

            this.app.eventRegistry.event("MapLoadedEvent").subscribe(this, function (eventArg) 

     

            {

     

                //

     

                // Fix the blank spaces glitch

     

                this.app.map.fadeOnZoom = false;

     

                this.app.map.force3DTransforms = false;

     

                this.app.map.navigationMode = "classic";

     

            });                        

     

        }    

     

     

     

     
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  • Bryan Lynn

    Thanks for the help Jason and Vincent - I think we have it fixed.

    I did make a small code change on Jason's example.  The "this.app.map.xxxx" properties weren't available so the code didn't work.  The MapLoadEvent returns the map object in the eventArg so I changed the code as follows:

                    viewer.eventRegistry.event("MapLoadedEvent").subscribe(this, function (eventArg) {

     

                        eventArg.fadeOnZoom = false;

     

                        eventArg.force3DTransforms = false;

     

                        eventArg.navigationMode = "classic";

     

                    });

    After that all is well.

     

     

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