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RunExternalCommand of "CloseResultsFrame"

Permanently deleted user

Hello,

Has anybody got this command to work? I can not get the Results frame to close.

Thanks

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Comments

9 comments

Date Votes
  • Permanently deleted user
    Did you ever figure this out?
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  • Permanently deleted user
    FYI, for the benefit of anyone reading this and has the same issue, this is a previously reported bug and is being tracked internally as GVH-14372.  As of version 2.8 of the viewer the issue is still present.

     

    Wayne Richard

     

    Latitude Geographics Group Ltd.

     

    Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

     

    Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com 

     

    Developers of Geocortex web-based mapping software | www.geocortex.com

     

    An Esri Platinum Business Partner

     

     
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  • Permanently deleted user
    We have upgraded to 2.10.0 and I still can't get the result panel to close, any updates on this one?

     

    Thanks!
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  • Permanently deleted user
    Hi Iris,

     

    There is a comment on the bug, written about another person (thus the 'he' references, the comment is -

     

    "If he is using the side panel (aka Data Frame) to show results he should use the command "DeactivateView" with the argument "ResultsListView". If he is using the Table results view (aka expanded view) to show results he should use the "DeactivateView" with argument "ResultsTableView".

     

    The command he is using CloseResultsFrame just "hides" the entire bottom panel."

     

     

    Can you try these commands instead?

     

    Regards,

     

    Wayne Richard

     

    Latitude Geographics Group Ltd.

     

    Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

     

    Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com

     

    Developers of Geocortex web-based mapping software | www.geocortex.com

     

    An Esri Platinum Business Partner
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  • Permanently deleted user
    Wayne,

     

    I tried the "DeactivateView"/"ResultsTableView" as an 'Run External Command' activity in my workflow in GTX 4.9 (I am showing results in a Table View, of course).  This does not work for me.

     

    Any luck, Iris?

     

    Michael
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  • Permanently deleted user
    Same situastion here.

     

    We are running GVH2.10.0 and "CloseResultsFrame" does not work.  

     

    Tried "DeactivateView" with the argument "ResultsListView" but no luck with that either.

     

    -Sigurd
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  • Permanently deleted user
    I tried this today using the following two example workflows :

     

    _img_ alt="Hide List and Table" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=907f2000000fzQ2&feoid=Body&refid=0EMf2000000kBAJ"_/_img_

     

    and they both worked as expected.  If it's not working for you I would recommend opening up a support (To: support@latitudegeo.com) mailto:support@latitudegeo.com case for it, so we can look into why.

     

    Regards,

     

    Wayne Richard

     

    Latitude Geographics Group Ltd.

     

    Head Office: 300 – 1117 Wharf Street  Victoria, BC Canada V8W 1T7

     

    Tel: (250) 381-8130 | Fax: (250) 381-8132 | wrichard@latitudegeo.com 

     

    Developers of Geocortex web-based mapping software | www.geocortex.com

     

    An Esri Platinum Business Partner

     

     
    0
  • Permanently deleted user
    I ran into this issue today also. We have a workflow that queries a map service and then uses the SelectFeatures activity to select the features in the map, then the flowchart in the workflow directs the user back to the form in case they wish to fire a subsequent query - so we have at least two "tabs" open... the workflow form and the selected results (plus "Layers" or other tabs the user had open prior)

     

    I tried many different ways to close the data/results frame from the workflow with no luck, but finally resolved it using the tip above about deactivating the view. Initially the Deactivate View did not resolve my problem as some above have reported. What ended up working for me was to clear the selection first, then deactivate the ResultsListView. Then I tested a scenario where the user switches to Table view after their query... now the Deactivate ResultsListView command did nothing. At this point, you should either deactivate both views after clearing the selection, or use the SwitchToListResultsView command before Deactivating. Since the viewer seems to track which results viewing format the user has chosen, I am deactivating both the list and table views AFTER clearing the selection - this allows the user's desired format to persist. If you wanted to force your user back to list or table view, use the SwitchTo<List or Table>ResultsView command before deactivating the matching view.

     

    So, to insist your user use List view: Clear Selection, Switch to List View, Deactivate List View.

     

    _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=907f2000000fzxV&feoid=Body&refid=0EMf2000000kCjK"_/_img_

     

    To let the user's desired format persist: Clear Selection, Deactivate ResultListView, Deactivate ResultTableView.

     

    _img_ alt="User-added image" src="https://latitudegeo--c.na53.content.force.com/servlet/rtaImage?eid=907f2000000fzxV&feoid=Body&refid=0EMf2000000kCjP"_/_img_

     

     
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  • Lauren MacLean
    Thanks all, I've been putting up with being unable to close the results panel for ages. This is working perfectly for me (I always celar selection before trying to close results)
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